While we've tried hard to anticipate all the questions that someone might have about our products and services, it's hard to always catch them all. So, we've compiled all of the most frequently asked questions in this section to make it quick and easy for you to find the information that you are looking for.

By browsing through this list you might find your question along with the answer you are looking for. That could save you some time. We'll keep this updated with any additional questions that we receive and that we feel might be of interest to you. However, if you don't find what you are looking for, please don't hesitate to give us a call. We'll be glad to help you out. Our contact information is listed on the "Contact Us" page.

My customers would not have access to the Internet. Why would I want a Web site?
Your current customers may not have access today, but it is almost certain that most of them will in the future. Having a presence on the Web for such a low cost will ensure that whoever your customers of the future may be, they will be able to find you on the Web. And, even if they don't look you up on the Web, having a Web address on your business card and other materials says something positive about your business that you are up to date and current with today's technology. Knowing that, customers may view you as a better choice to deal with than your competitors.


What are some ways I can use my Web site to market my business?
One of the best things about being on the Web is the wealth of marketing opportunities that you get overnight. Use your Web site to keep your vendors up to date on your products and services, and educate your customers about your business and what you have to offer. Another idea is to use it to test new products and services, or test your pricing, packaging, offer, or any other aspect that you have questions about. With yellow pages, printed media, television or radio, the costs are prohibitive for most businesses to conduct this kind of testing. With a Web site from WebPointUSA, testing is a snap and can really help you to gain a competitive edge.


Do I need Internet Access in order to have a Web site?
You don't need Internet access in order to have a Web site; however, you do need it if you want to view your Web site. All of your potential customers who have Internet Access will be able to visit your Web site.


Can I update my Web site once it is created?
Yes, you can update your site 24 hours a day. Your username and password are all that's needed. You don't have to contact any technical support team and wait on hold forever. Of course, anytime you want to speak with our support personnel, we're there to meet your needs.


Can I display my own photo on my Web site?
Yes, you can upload your own photograph or other graphic image directly to your WebPointUSA Web site through the administration function. The size is limited to 200x200 pixels and 15k MB to assure quick loading of your site. Call or e-mail our customer service department for specific details.


How will people find me on the Web?
By printing your Web address on your business cards, letterhead and sales literature, people can know how to directly access your Web site. We also provide our Web site promotion feature to automatically submit your site to top search engines.


Do I have to sign a long term contract?
There is no contract to sign, the service is month to month.


Can I add my logo or artwork?
Yes, certain pages allow you to upload many types of images, and it's easy to do.


How do I make changes to my site?
Its' easy. WebPointUSA designed a special administration area with lots of user friendly instructions, and it's password protected for your security. The Quick Reference Guide will walk you through every step.


Can I use my own domain name?
Sure, if you already have one, alternatively, WebPointUSA can provide you with one.


Can I sell products online?
Absolutely, you get a complete e-commerce package that includes a shopping cart where you can upload pictures of your products, maintain inventories, change pricing daily if you like, and many more special functions.


What about security - can people trust my site?
Yes, every WebPointUSA site is protected with security certificates and special encryption technology. Customers are safer using their credit card on your site than that at the local gas station.


Can I have a special look to my site?
WebPointUSA offers more than 1000 special designs from which to choose - and best of all - you can change your design anytime you want - easy!


How will I know that people find my site?
Every WebPointUSA site comes with a special statistics function that allows you to monitor how many visitors come and where they go within your site. That gives you extremely valuable information about what is important to them.


Do I have to know how to do HTML?
Your site is designed so that you never have to use HTML unless you choose to. It's the most user-friendly site product available today.


Do I need any special equipment to have a site?
None at all. In fact, you don't even need a computer, except for when you want to see your site or make changes. We take care of all the other hardware needs.


Will my site always be up and running?
No one can guarantee that there will never be a short break in service, and you should question their credibility if they tell you otherwise. WebPointUSA's servers sit directly on the Internet backbone in state-of-the-art facilities that are nationally recognized - we ensure your site is available when that important customer comes calling.


Can I add photographs to my site?
Yes, it's easy. Our system automatically optimizes each photo and you can create awesome looking photo albums that make organizing your photos a snap.


Can I add extra e-mail accounts?
You can add up to 10 e-mail accounts, all matching your domain name.


How many pages can my site include?
You can include a virtually unlimited number of pages in your site for no additional charge.


How can I limit who sees the information on my site?
You can password protect any one, or all of the pages of your site and assign usernames and passwords only to those individuals you want to access the information.


How fast can my site be up and running?
That is somewhat up to you, but on our end, we can create your site and have it ready for millions to see in about 24 hours.

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